Complaints Policy

2021 Central Goldfields Shire Complaints Policy - December, 2021(PDF, 833KB)

This policy applies to all complaints from members of the public about:

  • Council staff,
  • Council contractors and
  • decisions made at Council meetings.

This policy does not apply to complaints about individual Councillors.

A complaint is not a request for works or services eg. Uneven footpaths, signage, waste disposal or a report of damage. These types of requests / notifications can be made by reporting a problem online or with our Customer Service staff in person or via phone.

Compliments & Complaint Form(PDF, 183KB)

Report A Problem

Councillor Code of Conduct

 

 

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