2021 Central Goldfields Shire Complaints Policy - December, 2021(PDF, 833KB)
This policy applies to all complaints from members of the public about:
- Council staff,
- Council contractors and
- decisions made at Council meetings.
This policy does not apply to complaints about individual Councillors.
A complaint is not a request for works or services eg. Uneven footpaths, signage, waste disposal or a report of damage. These types of requests / notifications can be made by reporting a problem online or with our Customer Service staff in person or via phone.
Compliments & Complaint Form(PDF, 183KB)
Report A Problem
Councillor Code of Conduct